A REST based API has been introduced that is replacing the SOAP API. This REST API offers comprehensive methods to system configurations, actions to be performed over live calls and call search functionality. A license is associated with this API which is a concurrent license. Please note that this API is NOT a replacement for the OmniPCXRecord […]
Active Recording interfaces were designed and developed on OmniPCX Enterprise to overcome the limitations of the Passive Recording interfaces. A call copy is provided to the voice recording system on its request, using one of two methods: Dedicated Recording Link (TDM DR-Link), where the TDM recorder is connected to PCM boards IP Dedicated Recording Link (IP DR-Link), […]
The OmniPCX platforms provide several methods for capturing voice by reusing existing interfaces. These passive methods do not require any action by the voice recording system: Extension-side recording: taps the extension lines connecting the phones to the audio boards Trunk-side recording: taps the trunk lines connecting the trunk boards to the PSTN IP sniffing: sniffs (or mirrors) […]
The API for Alcatel-Lucent alarming notifications and location provides a powerful set of features on Open Touch, OmniPCX Enterprise & Office allowing to implement an Alarm Server especially when matching requirements of lone worker protection. Such features might be offered via TDM trunks (T2/T0) or IP Trunks (SIP). FEATURES for 8244, 8254, 8262 DECT Supports several alarms […]
The O2G is a scalable application gateway offering high-availability capabilities for developing mission-critical applications used in verticals and industries with OmniPCX Enterprise Communication Server. If needed, ALE may offer a quote for a Mentoring Service Pack that will help you in O2G deployment and O2G APIs use with the support of ALE dedicated experts. (Contact:ALEprofessionalservices@al-enterprise.com) FEATURES Advanced […]
The Alcatel-Lucent Hotel/Hospitality Link Interface (AHL) is a proprietary protocol for building a hospitality Property Management System (PMS) that are directly interoperable with OmniPCX Enterprise.Guest services (do-not-disturb, wake-up, voice mail, etc.) and front-office services (check-in, check-out, room management, etc.) are accessed through a serial or Ethernet link. features Handles guest arrivals and departures Manages wake-up calls and […]