Alcatel-Lucent Enterprise APIs for OmniPCX platforms

AHL Interface – OXE

The Alcatel-Lucent Hotel/Hospitality Link Interface (AHL) is a proprietary protocol for building a hospitality Property Management System (PMS).
Guest services (do-not-disturb, wake-up, voice mail, etc.) and front-office services (check-in, check-out, room management, etc.) are accessed through a serial or Ethernet link.


  • Handles guest arrivals and departures
  • Manages wake-up calls and guest voice mail
  • Dynamic suite configuration
  • Handles call billing
  • Verifies and tracks room status
  • Manages room services
  • Manages waiting messages
  • Communication between third-party application and OmniPCX Enterprise via Serial V24 or IP


  • Dedicated OmniPCX Enterprise telephony features are available for designing hospitality applications (hotel, hospitality, cruise ships, etc.)
  • PMS can easily manage room- or guest-based mode
  • Improves staff efficiency by directly managing all operations from the front office (check-in, room cleaning, etc.)
  • Enhances guest satisfaction by providing efficient telephony features from the guest set (hotel services, do not disturb, direct dial-in, wake-up, messages, etc.)
  • Improves cost control by