A REST based API has been introduced that is replacing the SOAP API. This REST API offers comprehensive methods to system configurations, actions to be performed over live calls and call search functionality.
A license is associated with this API which is a concurrent license.
Please note that this API is NOT a replacement for the OmniPCXRecord configuration web interface.
Please refer to the REST API documentation for the available options. A token is required to access the REST API methods. The REST API works with both primary and secondary servers. However, there are limitations associated while working with secondary server.
Please review the administrator guide for more information about the API token and secondary server limitations.