Alcatel-Lucent Enterprise APIs for OmniPCX platforms

The InfoCenter Interface is a protocol used by a third-party application to retrieve data about OmniPCX Enterprise users and to update users’ status. These data are very useful for attendants’ daily activities, and include: reason for absence, phone book updates, forward and do-not-disturb requests, etc. InfoCenter messages are available over a TCP/IP or serial connection. features Manages […]

The Alcatel-Lucent 4059EE attendant console is a professional attendant solution running on a standard PC. The 4059EE API allows an application to monitor the console’s activity and to initiate outgoing calls. features Request the 4059EE to dial a number through a CGI interface Retrieve real time call handling notifications . benefits The 4059EE will handle the request […]