Alcatel-Lucent Enterprise APIs for OmniPCX platforms

OmniVista 8770 – Ticket collector

The OmniVista 8770 Accounting and VoIP Ticket Collector is a powerful interface for collecting OpenTouch, OmniPCX Enterprise and OmniPCX Office Call Detailed Records (CDR) for provision to third-party applications.

The Ticket Collector application is integrated and runs on the OmniVista 8770 server from 1.2.

The interface can:

  • Periodically connect to OpenTouch and OmniPCX systems
  • Retrieve the accounting and VoIP tickets via FTP transfer
  • Save the files on external platforms
  • Maintain those files for a fixed period of time


  • Compatible with OmniPCX Enterprise from 8.0, OmniPCX Office from 5.0, OpenTouch
  • IP connectivity
  • Accounting and VoIP tickets


  • Consolidates accounting CDRs for a third party Accounting, billing applications, for OmniPCX and OpenTouch solutions
  • Consolidates VoIP tickets for performance monitoring applications, for OmniPCX and OpenTouch solutions
  • Allows telecom cost consolidation and traffic observation
  • Provides integration in third party Performance monitoring applications for VoIP QoS monitoring