Alcatel-Lucent Enterprise APIs for OmniPCX platforms

OTC-PC Customization

From OT 2.2 release, OTC PC can be customized to extend its capability and to provide openness for integration with third party applications.

The OTC PC extension mechanism provides the possibility to call an URL or to launch a local process, either through a specific user action, or on some specific events.


  • Launch dedicated applications, processes or web pages from:
  • Audio alert windows
    • Contact cards
    • Conversation windows
    • Home page


  • Enhance the productivity
  • Repetitive actions become assets