Alcatel-Lucent Enterprise APIs for OmniPCX platforms

4059EE Attendant Console

The Alcatel-Lucent 4059EE attendant console is a professional attendant solution running on a standard PC.
The 4059EE API allows an application to monitor the console’s activity and to initiate outgoing calls.


  • Request the 4059EE to dial a number through a CGI interface
  • Retrieve real time call handling notifications



  • The 4059EE will handle the request in the same manner as if it was dialed manually by the operator
  • The notifications reflect the states in the two call handling panes
  • The notifications contain caller information that can be used to access a database